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In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, May 25th, 2026. We will resume regular U.S. support hours on Tuesday, May 26th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

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For iLab support please contact: ilab_support@virginia.edu

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About

Research & Clinical Trial Analytics

Overview of Services

 

The Research and Clinical Trial Analytics Team (RCTA) offers many data-driven services to support UVA School of Medicine Researchers.

  • Data Capture Project Creation and Consulting (REDCap, Advarra EDC, MuSIC)
  • Data Extraction (Epic EHR)
  • Data Certification
  • Data De-identification
  • Research-focused Applications and Data Management

 

Leadership

Christine Kelly-Fisher - Director, Analytics and Reporting

Fauzia Khan - Interim Manager, Research and Clinical Trials Analytics

Location and hours of operation

Hours Location

SOM Business Hours

Remote

Links and Resources

  1. Request for Data Extraction, Data Certification or Data De-identification - email researchdata@uvahealth.org
  2. Request for REDCap Project or Consultation - email redcap@uvahealth.org
  3. Request for Advarra EDC - email researchedc@uvahealth.org