In Observance of U.S. Holiday, Memorial Day, Agilent Cross Lab/ iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday May 27th, 2024. We will resume regular U.S. support hours on Tuesday May 28th, 2024. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone and we will prioritize those requests first.


For iLab support please contact:

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Office of Research Core Administration

Overview of Services

The Office of Research Core Administration supports research cores in the School of Medicine which were established to make research more efficient and cost effective. The Office of Research Core Administration provides administrative support for the research cores in the School of Medicine at the University of Virginia.

Services include:

  • centralized budget system for all cores
  • centralized billing system using iLab
  • tracking of users and volume of use
  • promotion of collaboration by cores
  • annual user surveys
  • business manager and fiscal technician to support cores and assist researchers
  • support for applications for new instruments publicizing cores through newsletter and handbook



Jay W. Fox

Director of Research Infrastructure

ph. 434-924-2356



Location and hours of operation

Hours Location

8:00 am - 5:00 pm   

1340 Jefferson Park Avenue

Charlottesville, VA 22908


Links and Resources


Name Role Phone Email Location
Ewa Kubicka
Business Manager
Jordan Hall, RM 1312
Michelle Bryant-Taylor
Sr. Fiscal Technician
Jordan Hall, RM 1312